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Customer Support

Fetch your answers

Find the support you need with RuffLand®. Whether you have questions about policies, need to check your order status, or are looking for a dealer, this is your resource for answers. Explore our FAQs, learn about shipping and returns, or review our privacy policy. We’re committed to providing a seamless experience and ensuring your satisfaction with our products.

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FAQ

Have questions about RuffLand® Kennels? Our FAQ section is here to help! Find answers to common inquiries about our products, services, and policies all in one convenient place.

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Order Status

Easily track your order status to stay updated on your RuffLand® purchase. Simply enter your order details, and we’ll fetch the latest information for you.

Find A Dealer

Sniff out where to buy RuffLand® products locally by using our dealer locator to find a small business near you that stocks or can drop-ship our products.

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Shipping + Handling

Learn about our shipping and handling process, including delivery times and costs. We ensure your RuffLand® products are carefully packaged and arrive safely at your doorstep.

Warranty Policy

Warranty Policy

We stand behind the quality of RuffLand® Performance Kennels with a lifetime warranty on our roto-molded products for the original purchaser. Learn about what's covered and how to file a claim.

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Privacy Policy

Your privacy is important to us. Our privacy policy outlines how we protect your personal information and ensures transparency in how it is collected, used, and stored.

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